Case Study

The Carpenters Arms, Shirenewton

A modern digital presence for a historic Monmouthshire pub

Project Overview

We built a complete digital system for The Carpenters Arms — a photo-led website with integrated booking system, SMS automation, and admin tools. This case study showcases how we transformed their online presence.

Increase Visibility on Google

We implemented comprehensive SEO optimization to help them rank for local searches.

Professional Booking Experience

We built a custom booking system with automated confirmations and SMS reminders.

Easy Management

We created a simple admin dashboard for their staff to manage menus, events, and bookings.

Modernise Brand Image

We designed an elegant site that honours their heritage while appealing to modern customers.

Design & Development Process

Brand & Design

Colour palette inspired by the real pub signage — heritage cream, forest green, and gold. Elegant serif headings with warm, welcoming imagery that captures the traditional country pub atmosphere.

Layout & UX

Photo-led design with clear sections (Home, Menu, Events, History, Find Us, FAQ). Sticky header with quick navigation and social icons for seamless browsing experience.

Accessibility & Performance

Optimised for mobile and tablet use, with fast load times and lazy-loading imagery. WebP image format with compression and caching for lightning-fast performance.

Core Features

A comprehensive digital system built from the ground up

Responsive Design

We built a mobile-first website with flexible image scaling across all devices.

Dynamic Booking System

We created a booking flow where customers select date, time, and party size with instant confirmation.

SMS Messaging Integration

We integrated Twilio to send automated SMS confirmations and reminders with admin control.

Custom Admin Dashboard

We built a login-based dashboard for staff to manage menu items, bookings, and events.

Menu Management

We enabled the ability to add, remove, or edit dishes with dietary tags for filtering.

Events Management

We built a system to schedule and publish events like food nights and quiz nights.

SEO Optimisation

We configured comprehensive SEO including meta tags, schema markup, and sitemap.

Image Optimisation

We converted all images to WebP with lazy loading for fast performance.

Webmail Integration

We set up a dedicated domain-linked mailbox for bookings and correspondence.

Hosting & Domains

We configured .co.uk and .com domains with HTTPS security.

Technical Stack

Layer Technology
Frontend React (Vite)
Backend Express.js
Database PostgreSQL (Drizzle ORM)
Email Service Nodemailer + Webmail
SMS Service Twilio API
Hosting Replit
Analytics Google Analytics
Optimisation WebP compression, caching, lazy loading

SEO & Performance Results

PageSpeed Insights

Optimised with image compression, caching, and minified assets for lightning-fast load times.

Local SEO

Improved ranking for "pub in Shirenewton" and "Sunday lunch Monmouthshire."

Analytics

Traffic tracking, conversions, and user engagement monitoring in GA4.

Business Impact

We delivered a modern, mobile-friendly digital system for The Carpenters Arms that enables customers to book easily, discover events, and explore menus — all while strengthening local search visibility.

  • Consistent bookings through email/SMS automation
  • Better visibility in local searches and Google Maps
  • Streamlined admin workflow for staff
  • Improved professional brand image and customer trust

Want to transform your business like The Carpenters Arms?

Let's create a digital system that drives real results for your business.